Last Updated: August 2026

1. Acceptance of Terms

Welcome to the website of Zoe Pro Cleaning Services (“Zoe Pro,” “we,” “us,” or “our”).

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.

These Terms & Conditions apply to your use of our website and online features. Additional terms may apply to specific cleaning services agreed upon directly with a customer.

2. About Our Services

Zoe Pro Cleaning Services provides professional cleaning services in Denver, Colorado, and surrounding areas.

Services may include commercial cleaning, residential cleaning, carpet and upholstery cleaning, and other specialty cleaning services displayed on our website.

Service availability may vary depending on location, property, scope of work, scheduling, and other circumstances.

3. Website Use

You may use this website for lawful purposes, including learning about our services, contacting Zoe Pro, and requesting information or a quote.

You agree not to:

• Use the website for unlawful or fraudulent purposes.
• Attempt to interfere with the operation or security of the website.
• Submit false or misleading information
• Attempt to gain unauthorized access to the website or related systems.
• Copy or misuse website content in violation of applicable law.

We reserve the right to restrict access to the website when reasonably necessary to protect our business, users, or systems.

4. Requests for Quotes

Our website may allow you to request a free quote or contact us regarding a cleaning service.

Submitting a quote request does not create a service agreement, appointment, or guarantee of availability.

A quote request allows Zoe Pro to review your needs and contact you regarding the requested service.

Additional information may be required before we can provide an estimate or confirm service.

5. Quotes and Estimates

Quotes or estimates may be based on information provided by the customer, including property type, size, condition, requested services, location, frequency, and other relevant factors.

Pricing may vary when the actual scope or condition of the property differs materially from the information originally provided.

Any final scope of work, pricing, or service-specific conditions will be communicated as applicable before service is performed.

6. Scheduling and Availability

Submitting an inquiry or quote request through the website does not guarantee a particular appointment date or time.

Service dates and times are subject to availability and must be confirmed directly by Zoe Pro Cleaning Services.

Certain services may require additional information or assessment before scheduling can be confirmed.

7. Pricing and Payment

Prices displayed or discussed in connection with our services may depend on the specific scope of work.

Unless otherwise stated, website content should not be interpreted as guaranteeing a fixed price for a particular cleaning service.

Applicable pricing and payment arrangements will be communicated to the customer in connection with the requested service.

8. Cancellations and Rescheduling

Cancellation or rescheduling terms, when applicable, may depend on the specific service or arrangement made with the customer.

Customers should contact Zoe Pro Cleaning Services as soon as possible if they need to cancel or reschedule a confirmed service.

Any specific cancellation, rescheduling, or related terms communicated when a service is arranged will apply to that service.

9. Customer Responsibilities

Customers are responsible for providing accurate information regarding the property and requested service.

Where applicable, customers should provide reasonable access to the areas scheduled for cleaning and communicate relevant conditions that could affect the service.

This may include access restrictions, delicate surfaces or materials, known damage, safety concerns, pets, or other conditions that may reasonably affect the work.

10. Service Results and Limitations

Zoe Pro Cleaning Services strives to provide professional and detailed cleaning services.

However, cleaning results may vary depending on factors such as the condition, age, material, prior treatment, staining, wear, damage, or maintenance history of the surface or property.

Certain stains, discoloration, damage, wear, odors, or other conditions may not be completely removable through standard or specialized cleaning.

Nothing on this website should be interpreted as guaranteeing a specific result unless expressly agreed otherwise in writing.

11. Website Information

We make reasonable efforts to keep the information on our website accurate and current.

However, service descriptions, availability, website content, and other information may be updated or changed from time to time.

Website information is provided for general informational purposes and does not replace the specific scope, pricing, or conditions agreed upon for an individual service.

12. Intellectual Property

Unless otherwise indicated, the content of this website—including text, branding, logos, graphics, design elements, and other original materials—is owned by or used with permission by Zoe Pro Cleaning Services and is protected by applicable intellectual property laws.

Website content may not be reproduced, distributed, modified, or used for commercial purposes without appropriate authorization.

13. Third-Party Links and Services

Our website may contain links to third-party websites or services.

Zoe Pro Cleaning Services does not control and is not responsible for the content, availability, privacy practices, or terms of third-party websites.

Accessing third-party services is subject to their respective terms and policies.

14. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, Zoe Pro Cleaning Services is not responsible for damages arising solely from the use of, or inability to use, this website or from reliance on general information presented on the website.

Nothing in these Terms & Conditions is intended to exclude or limit rights or responsibilities that cannot legally be excluded or limited under applicable law.

Service-specific responsibilities will depend on the circumstances and any applicable agreement between Zoe Pro Cleaning Services and the customer.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how information may be collected and used.

16. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our website, services, business practices, or applicable requirements.

Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the website after an update constitutes acceptance of the revised Terms & Conditions to the extent permitted by applicable law.

17. Governing Law

These Terms & Conditions are governed by the laws applicable in the State of Colorado, without regard to conflict-of-law principles.

Any rights or remedies available under applicable law remain unaffected.